The legislation of the Republic of Latvia stipulates that the owner of the online store must reserve the terms of delivery and return of goods, as well as the right of refusal. Such a reservation is called a distance agreement (Cabinet of Ministers regulations - MK noteikumi).
DISTANCE AGREEMENTThe Seller of the goods offered in this Online Store, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, enter into the following Agreement:
The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.
Delivery and payment
The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The Buyer has the opportunity to pay for the product using the payment tools written in the online store or by paying the invoice prepared by the Seller, which will be sent by e-mail to buyer in accordance with the order. The invoice is prepared electronically and is valid without a signature.
The Seller ensures the delivery of the goods within 20 days from the receipt of payment, coordinating the delivery time with the Buyer.
Right of waiver
The Buyer has the right to return the goods within 14 calendar days from the moment of goods reception by sending the Seller a letter of waiver. The Seller sends the waiveral letter to the Buyer by e-mail, upon the Buyer's request.
The buyer can't use the right of withdrawal, if:
- the ordered goods cannot be returned according to their nature, or they are perishable or can be used quickly;
- the ordered goods are made directly to the Buyer by individual order;
Section 12, Paragraph six of the Consumer Rights Protection Law of the Republic of Latvia stipulates that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to charge a compensation fee if the product is damaged by negligent handling of the product during use or without following the instructions, if the original packaging of the product is lost or its packaging is significantly damaged.
By entering the necessary information when placing an order, the Buyer confirms that he has read and agrees that the data provided by him is used to enable the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail.